Terms and Conditions

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Age Limit & Driving Licence

The Hirer and additional driver’s must be between 21 and 70 years of age and in possession of a valid local or international driving licence with at least 2 years driving experience.

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Terms of Payment

Mann Car Rental accepts all major credit and charge cards. For company billing, a Letter of Authorization or Billing Application Form has to be completed and signed by the respective company for approval by Mann Car Rental.

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Daily Rental

Daily hire constitutes 24 hours and excess hour charge is computed at 1/5 of the Daily rate. A maximum of five hours excess will become an additional day charge.

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Monthly Rental

A month’s rental constitutes 30 days. If a Monthly rental is terminated prematurely in the first month, the Daily or Monthly rate whichever is lowershall apply. However, any pro-rated rental charges after the first month will be computed on the Monthly rate divided by 30 days.

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Rental Extension

Any extension of rental beyond the agreed date of return must be arranged in advance at the nearest Mann Car Rental, rental location. Failure to do so may mean the Hirer is driving the vehicle without insurance.

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Fuel

Each Mann Car Rental vehicle is supplied with a full tank of fuel which must be refilled at the Hirer’s expense on return, failing which an estimated refuelling charge shall apply.

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Surcharge

A minimum surcharge of RM50 will be levied for services rendered, after business hours, inclusive of Sundays and Public Holidays.

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Delivery / Collection Service

Delivery / Collection service is free within 5km radius of the rental location. A minimum fee of RM50 will be levied for services provided outside this area.

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Repositioning Fee

A repositioning charge will be levied for one way rentals. Details on the charges and procedures will be made available at time of enquiry.

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Parking Fees & Traffic Fines

The Hirer is responsible for all parking fees & traffic fines incurred during the rental period. An additional RM100 administration fee will be charged to the Hirer over and above any fine and penalty cost for any violation arising from the Hirer’s use of vehicle. Mann Car Rental retains the right to charge against the Hirer’s credit / charge card / deposit if and when payment is due for traffic fines commited by the Hirer, upon receiving notification from the government authorities.

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Prohibited Odours

All items and goods discharging unpleasant odours are strictly forbidden from being carried in the vehicle (e.g Durians, salted fish etc). The Hirer will be liable to reimburse Mann Car Rental on demand for all costs of eliminating such odours, including the servicing of the whole air conditioner system and the loss of rental days. Please be advised that smoking in Mann Car Rental vehicles are strictly prohibited.

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Vehicle Insurance

Collision Damage Waiver (CDW) is included in the rates to reduce the excess liability to a minimal Non-Waiverable Excess (refer to NWE schedule below). CDW will only be affected subject to availability of a police report. CDW does not cover the NWE amount as per schedule below which will be the responsibility of the Hirer. Any loss of accessories or damages caused to upper body and/or undercarriage of the vehicle is not covered by insurance or the purchase of CDW and will be the responsibility of the Hirer.

Rates include coverage of third party property damage, unlimited for third party bodily injuries and passenger liability. Cover for the loss of the vehicle by fire and theft are included. The Hirer is obliged to report promptly (within 24 hours) any accident, theft or vandalism involving the rented vehicle to Mann or the nearest police station. This is to enable further investigation of such accident or loss of vehicle. Failure to comply with the above may void all liability protection.

All insurance coverage is subject to compliance of the terms and conditions specified in the Rental Agreement. Any breach of this agreement will result in nil coverage.

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Non – Waiverable Excess (NWE)

Non – Waiverable Excess on damage and/or missing accessories to the rented vehicle by the Hirer shall apply and pay such following applicable charges in the following schedule :

Vehicle 1.0cc – 1.5cc : Non – Waiverable Excess = RM 1,000.00

Vehicle 1.6cc – 1.9cc : Non – Waiverable Excess = RM 1,500.00

Vehicle 2.0cc – 3.5cc : Non – Waiverable Excess = RM 3,000.00

MPV/VAN                     : Non – Waiverable Excess = RM 4,000.00

4WD/ SUV                    : Non – Waiverable Excess = RM 5,000.00

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